We use a variety of carriers. Depending on your order quantity and shipping address. Promise you of safe shipping and right items. These include: UPS, TNT, EMS, DHL, Fedex and Sodexi. The orders usually are dispatched within 24 - 48 hours from the order date. After the goods are dispatched, we will provide you a tracking number for tracking online immediately. It is arrival you in 4 to 6 days.If you didn't receive shipping notification letter, please check your mail box or contact us.
If you wish to cancel your order, pls email us immediately. Cause that we process all orders as quickly as possible within 6-8hours after orders placing, so we are not always able to cancel an order after it is placed. And shipped orders cannot be cancelled. Hope you can understand in this key point.Thank you!
We are committed to your complete satisfaction. But the unsatisfied event caused by the manufacturing faults, we would replace/repair the products for our customer unconditionally. You must contact us with returning shipping address before sending the items back. Goods must be returned unuesd and contain all the original packaging and labels. After receiving the return goods, we will refund your full payment.
If you are not satisfied with the product and want to exchange for another one, you can contact us with your order ID and tracking number. You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.